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Support functions: making ------------------------------------------------------------------------------------------------------------------------------------------------------------ research more efficient CNRS promotes the advancement of French research. The organization has designed a novel methodology to manage the 2011 audit of support functions. Support functions are essential to laboratories, providing services ranging from human resources, legal affairs, purchasing and finance, to information systems, corporate services, and communications. F involving autonomy for universities, research alliances, the go- Consultation and transparencyrench public research is undergoing a major transformation vernmental Investments for the Future program, etc. In this context, CNRS opted for transparent governance by keeping its personnel the General Inspectorate of the Administration of National Education informed and organizing two internal surveys. ‘Of all the public ins- and Research (IGAENR) audited CNRS support functions between titutions audited by IGAENR, CNRS is the only one that established a December 2010 and October 2011. totally transparent methodology,’ says Xavier Inglebert, CNRS Chief The audit was based on the quality of research and its competi- Resources Officer. ‘More than 4,000 employees were surveyed tiveness at the international level. Support functions such as human within CNRS services and laboratories; they produced over 600 resources, finance, purchasing, information systems, corporate ser- pages of documents expressing their feelings and concerns. Our vices, communications, and legal affairs provide laboratories with 2012-2015 Action Plan (see opposite) includes voting recommen- vital services. dations from labor organizations.’ 72 A year at CNRS 2011


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